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Good morning,
Hereâs what youâll find in todayâs DTC:
Youâre reading this newsletter along with new subscribers from: DASH Water, Sunrise Ski, and Lithios. đ

âđ¨ AI-Native Retail Has Arrived⌠And 2026 Will Be the Breakpoint Year
The retail landscape is undergoing its biggest transformation in decades.
Discovery, checkout, pricing, and returns are rapidly shifting from manual workflows to AI-driven, agentic systems. đ¤
Meanwhile, tariffs, global complexity, tougher return economics, and shifting consumer behavior are reinventing the backbone of commerce. đŤ¨
Overwhelmed? No need. đ
⥠Swapâs 2026 Commerce Report breaks down how brands can stay visible and profitable, and why unified, AI-powered infrastructure will define the next era of retail.
And moreâŚ
If youâre planning to grow in 2026, this is required reading. đ
*Â sponsored
âđ° When Brand Spend Shrinks, What Breaks First?
Cutting brand spend in Google Ads sounds like the easiest efficiency play.
Cleaner budgets. Less overlap.
On paper, itâs a simple lever to pull.
But the first thing that usually improves is budget savings, and the first thing that breaks is⌠everything else.
Pilothouse warns brands every Q4: when you pull back branded search and Performance Max too aggressively, you donât just reduce spend⌠You remove the signals that hold your entire account together.
Hereâs what actually happens:
Branded clicks teach Google what a real buyer looks like. When brand volume drops, those signals fade and bid models destabilize.
Spend rises, conversion rates fall, and acquisition costs drift upward because Google has less clarity on user intent.
YouTube and prospecting arenât failing. Theyâve simply lost the branded catch-net that once converted warm traffic at the bottom.
Lower impression share on brand terms invites conquesting. CPCs jump as rivals buy traffic you previously captured for pennies.
Pilothouse has seen this pattern repeatedly: when brand spend dips, non-brand performance can fall 10â25% within two weeks.
The cause isnât mysterious. Itâs mechanical. Brand is the recall engine that keeps Smart Bidding calibrated across Search, Performance Max, and YouTube.
The good news? You can adjust brand spend without blowing up performance if you do it intentionally.
Hereâs what Pilothouse recommends:
But the bigger principle holds:
Brand campaigns are the memory layer of your account.
They remind Google who buys, how they search, and what a profitable user looks like.
Remove that and you force the system to perform without the very signals that trained it.
The takeaway?
If you need to reduce brand spend in Q4, do it like a controlled operation: slow adjustments, protected keywords, and fresh intent signals.
Itâs the only way to stay efficient without sacrificing the downstream performance that drives your overall CAC into 2026.

ââ Lavazza Partnership With Walmart Marketplace & WFS Brews Rapid Growth
đ Lavazza, a coffee brand, saw more than 200% growth in Walmart Marketplace sales within 18 months of leveraging Walmart Fulfillment Services (WFS).* Â
*Data provided by Lavazza. Â
Since joining WFS, Lavazza has:
đŞ Let WFS do the heavy lifting while you focus on scaling your way.
*Â sponsored
âđ ď¸ Google Search Console Rolls Out Data on Social Channels
Google is expanding Google Search Console's Insights report to include search performance data about social channels like YouTube.
This page will include metrics on content performance and top search queries that lead users to your social profiles.
Right now, this is a limited rollout, so keep an eye on your GSC account for updates!

âđ§ Growth Metrics Every 7-Figure Brand Needs To Track
Our good friend Sarah Carusona returns to the DTC Podcast for a long-awaited catch-up and to discuss common growth mistakes.
We dive into what itâs like running BA Commerce, how her team drives growth, and how she found her first client at a DTC event!
What youâll learn:
âśď¸ Watch the full episode on YouTube here.
đ§ Or click here to listen on Spotify.
DTC brand owner James Lee shares that December is still a major revenue month, often more efficient than November, and gifting-focused messaging is what drives the lift.
Lean into creative angles that speak directly to holiday shoppers: clear delivery deadlines, stocking-stuffer framing, price-tiered gift guides, and reminders that offers are ending soon.
These messages reduce uncertainty, simplify decisions, and keep momentum high all the way to Christmas.
âđ¤ Need TikTok Shop Affiliates or UGC Creators to drive your sales? Tap into JoinBrands' network of 500k creators ready to go. No subscriptions required, no chasing creators, just instant content and sales at scale. Try it for free here. *
*Â sponsored
âđĽ Got a B2B Biz?
Join dozens of B2B companies finding demand-gen success through our niche community of 150k brand leaders and founders this year. Talk to our team to learn more.
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DTC Newsletter is written by Rebecca Knight and Frances Du. Edited by Eric Dyck.
Please note that items in this newsletter marked with * contain sponsored content.
