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Good morning,
Hereâs what youâll find in todayâs DTC:
đ The Value of A Post-Mortem
And how to create a content machine.
⥠Google Updates for Q4
New tools to win over holiday shoppers.
đ¨ Daily Tariff Update
Supreme Court update.
â Misleading Marketing Measurements
And what actually works for brands.
đ¸ Fix Your Visual Hierarchy!
How this tweak resulted in a 6-figure gain.
Youâre reading this newsletter along with new subscribers from: Fora Travel, Outdoorly, and RM Soap Market. đ
đ° The Value Of BFCM Isnât Just About Driving Revenue. Itâs About Building Customer Relationships That Last
đ Peak-season traffic is vital for your brand.
But itâs even more valuable when your brand knows how to keep those customers coming backâjust the way Happy Wax does. đ
đ Tune in to this on-demand webinar with Happy Wax VP of Marketing Rachel Fagan and Klaviyoâs Gabby Esposito, where theyâll share how a loyalty-first approach can turn BFCM shoppers into year-round customers. đď¸
đ Get actionable strategies for using loyalty data to personalize every touchpoint, aligning teams around one clear strategy, and retaining new customers long after the holidays.
Want insights you can put into action before, during, and after the season? đĽ
Watch the full recording to see how a loyalty-first approach can help your brand capture more long-term value from every seasonal surge.
*Â sponsored
đ§ Building A Monthly Creative Review and Post-Mortem Process
Too many DTC brands treat creative as a volume game.
But churning out content without review or reflection often leads to reactive decision-making, missed insights, and burnout.
You need a repeatable system.
Review what worked, why it worked, and what to do next.
Aves from Pilothouse lays out a simple and tactical system for doing exactly that.
It only takes a few hours to put together and allows you to keep your creative strategy on track, uncover new testing angles, and act with clarity.
Step 1: Start With Performance Review
Look at three key creative categories:
Donât just look at top-line KPIs. Dig deeper:
"If you donât look into the demographic data, you miss the context of why things are working or who theyâre working with."
Step 2: Capture And Sort Your Ideas
Everyone has creative ideas while scrolling. Most of them get lost in the ether.
Fix that by adding them into two categories:
Drop all ideas into a shared board. Use Slack or Google Docs to do a brain dump.
Make space monthly to review, evaluate, and kill the weaker ones.
"This is when we start to kill our darlings. Itâs a fun group effort to figure out what we have the most confidence in."
Step 3: Plan Baseline Content
Once you've reviewed data and ideas, establish a baseline creative calendar:
This is your foundational content for the month.
Leave space for responsive content based on performance insights mid-month.
đ Listen to the full episode with Aves here.
đ How Ready Are You for BFCM? (Enter for a Shot at a $1,000 Amazon Gift Card*)
DTCâs BFCM Pulse Check survey takes just 5 minutes, 13 questions.
Share how youâre setting budgets, channels, offers, and creative velocity. Get the full benchmark report when it drops.
đ Where spend is flowing
đ How deep discounts go
đ What tactics top operators trust
Hard data. Sharp insights. Your shot at $1,000.
Note: Survey results may be used in DTC editorial and advertorial content. Personal info wonât be shared.
* One entrant will be randomly selected to win a $1,000 Amazon Gift Card. No purchase necessary to enter. Survey must be completed by Sunday, September 28th, 2025 to be eligible. Winner will be notified via email by Friday, October 3rd, 2025. This giveaway is open to legal residents of the United States and Canada (excluding Quebec) who are 18 years or older. Void where prohibited.
đŚ Your Daily Tariff Check-In
Whether itâs a minor tweak or a major shift, weâll keep you posted on the latest tariff changesâso youâre always in the know.
September 19, 2025 update:
đ° Major Google Updates For Q4 Holiday Season
In the next three months shoppers will be more intentional with their searches as they shop for the perfect holiday gifts and more budget-conscious than ever.
Google shares this important stat:
Impulse buys in the U.S. have dropped from 30% to 26% last year.
Meaning? Customers are doing more research than ever.
So brands that win will be the ones helping customers research, compare, and buy with confidence.
Here are four ways you can capture more sales from October through January:
1ď¸âŁ Connect With Customers at Discovery
Googleâs AI Overviews and AI Mode make these complex queries shoppable by surfacing relevant ads alongside AI-powered answers.
Advertisers can also use AI Max for Search (now in beta) to optimize campaigns instantly.
đ This is the biggest shift in Search since paid ads launched. Get in early while CPCs are still efficient.
2ď¸âŁ Turn YouTube Browsers Into Buyers
YouTube isnât just for awareness anymore. Itâs a shopping engine.
đ With shoppers moving fluidly between online and offline, YouTube is a must for capturing omnichannel demand.
3ď¸âŁ Fuel Campaigns With Smarter AI Tools
Google is giving advertisers sharper levers just in time for Q4:
đ These tools free up your team to focus on creative strategy instead of budget micromanagement.
4ď¸âŁ Convert Shoppers Into Loyalists
Holiday shoppers donât just want discounts. They want value.
Googleâs new loyalty integrations let you showcase perks like member-only pricing, free shipping, or bonus rewards directly in ads.
Retailers like Sephora are already seeing strong retention lift from this feature.
đ Use Q4 to seed loyalty programs and turn first-time gifters into repeat customers for 2025.
The takeaway?
Consumers are more thoughtful with their purchases and spreading spend over three months.
If youâre not leveraging Googleâs AI-powered discovery, YouTube shopping tools, and loyalty integrations, youâll be leaving Q4 revenue on the table.
đ§ The Hard Truth About Marketing Measurement with Constantine Yurevich of SegmentStream
In this episode of the DTC Podcast, Constantine Yurevich, founder of SegmentStream, breaks down the three core types of marketing measurement and explains why so much of whatâs being sold to DTC brands today is either flawed, biased, or impractical.
He makes the case for evidence-based attribution strategies and also explains why incremental lift studies and fast MMMs often mislead more than they reveal.
In this episode, we dive into:
đ Listen to the full episode with Constantine here.
Can a simple change really make a difference?
Dave shares how just moving review stars above the product title added over $855K in revenue.
Ways to fix your visual hierarchy: Test small PDP tweaks like star placement, price position, and CTA buttons.
These micro-optimizations compound, and skipping them could cost you big this Q4.
đĽ Got a B2B Biz?
Join dozens of B2B companies finding demand-gen success through our niche community of 150k brand leaders and founders this year. Talk to our team to learn more.
DTC Newsletter is written by Rebecca Knight and Frances Du. Edited by Eric Dyck.
Please note that items in this newsletter marked with * contain sponsored content.