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Good morning,Â
Hereâs what youâll find in todayâs DTC:
âď¸ Inside Vacationâs Retro Ad
How it delivers real value.
đ American Eagle & Everlaneâs Email Playbook
Turning attention into repeat revenue.
đ¨ Daily Tariff Update
Impact on back-to-school shopping.
đ´ OOO Content Trend
How brands are cashing in on vacation humor.
Youâre reading this newsletter along with new subscribers from: Heleo, Fitskin BrowBar, and Power Moves. đ
A friend of DTC, Hamza, has a million ideas and the team to ship them fast. But thereâs one thing he needs... đ A genius marketer by his side who knows how to reach audiences to turn those ideas into millions.
Their team has already spun up:
Heâs looking for a hungry marketer to make a millionaire (or add to their millions đ) to scale these with him (ideally sweat equity, open to options) for a piece of the pie.
đ If this sounds like you, respond to todayâs email and weâll put you in touch.
âď¸ How Vacation Focuses on A Common and Relatable Pain PointÂ
This Vacation Inc ad positions its sunscreen around a single, memorable hook: âThe Worldâs Best Smelling Sunscreen.âÂ
Itâs a bold claim that instantly differentiates itself in a crowded market and hits on a common pain point when it comes to sunscreens.Â
Visually, the ad embraces retro-inspired branding, a clean product-forward setup, and a fun, oversized pump, all reinforcing the brandâs playful, premium-meets-practical tone.Â
Even the modelâs red nails and hand placement echo the cheeky, leisure-first vibe.
The copy leads with the line âBig on size, easy on the budgetâ for more price-conscious consumers followed by USPS in bullet points (e.g. SPF 50, water resistance, and the brandâs signature âleisure-enhancingâ formula.)
Why it works:
If your product solves the same problem as everyone else, lead with your most distinctive benefit then support it with visual and copy choices that let it shine. â¨
đ¤ How Are Brands Using AI Today (And How Do They Actually Feel About It?) Get The Real Story From 875+ Operators In This Survey
đ AI is everywhere these days, from the moment a marketing campaign is conceived to the moment a customer unboxes their order, and everywhere in between.Â
đ But whatâs the story behind the scenes? This new report from DTC x Triple Whale is giving you the scoop on all of your burning questions. đ
Find out:
Discover the real-world insights and data behind AI in DTC, as this report gives you a peek behind the scenes.
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đŚ Your Daily Tariff Check-In
Whether itâs a minor tweak or a major shift, weâll keep you posted on the latest tariff changesâso youâre always in the know.Â
August 27, 2025 update:
đ§ American Eagle v.s. Everlane: Who Wins The Inbox? (Part 1)Â
In this episode of TWBERP, Jordan from Pilothouse breaks down what separates splashy fashion campaigns from sustainable DTC growth by looking at big apparel brands like American Eagle and Everlane
He explains how leading with automation, segmentation, and smart merchandising beats running headline-grabbing creative alone.
Jordan explains that the real unlock isnât controversial ads that create virality. Itâs building systems that convert attention into repeatable revenue.
In this episode, we dive into:
âIf your product is a commodity, youâre either a price taker or a sensation maker. Thatâs the game.â
Donât Exhaust Your List: AEâs aggressive email strategy pushed near-daily sends with the same creative. Jordan warns why this dangerous combo can cause list fatigue or your email to end up in spam folders.Â
âYou want to finish off with your largest discount. Theyâre doing it backwards.â
Automate for Intent, Not Volume: The Pilothouse approach relies on minimal campaign sends but layered automations to match user behavior and drive higher AOV.
âWe donât scale by sending more. We scale by being relevant to intent.â
On-Site Experience Still Converts: AEâs site lacks basic merchandising moves like cross-sells, dynamic banners, or personalization by category despite the massive investment in acquisition.
âI liked the jeans. But the jacket [Sydney Sweeney] wore with them? That shouldâve been the upsell.â
Everlaneâs Slow Burn Strategy: With no splashy campaigns, Everlane focuses on simplicity, branding, and sustainability-driven messaging, reinforcing long-term positioning, not short-term buzz.
âThey donât need celebrity heat. Their email subject lines were cleaner, too.â
đ Listen to the full episode with Jordan here.
â[Screenshot via @garnieruk / Instagram]
Weâre seeing more brands lean into the âout of officeâ trend on Instagram and the results are hilarious.
Brands are joking that with their content creator or graphic designer on leave, their teamâs DIY design skills were all they had to work with. đ
Itâs a smart reminder that not every post needs to be polished.Â
Scrappy, relatable content can feel authentic, spark engagement, and show a brandâs personality.
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đ Are you using the right offers in your BFCM campaign? Intelligems allows you to test your most important decisions before you make them, including your BFCM offers. Check it out here. *
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DTC Newsletter is written by Rebecca Knight and Frances Du. Edited by Eric Dyck.
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