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Monday, November 7, 2022
The pain is real.
P.S. Check out DTCâs TikTok account for more DTC content.
In this newsletter, youâll find: đ
đŚ Three creative angles to test today
đŚ Generating the social proof your campaigns need
đŚ Tips for creating a consistent brand identity
đŚ How to make the most of every transaction by accurately targeting specific customer groups with the most impactful ads
đŚ Education on cybersecurity to safeguard your data
Read till the end to access exclusive DTC swag. đ
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Have a New Product or Brand Youâre Looking to Launch?
Just like the popular Vogue dance from the 1980s, weâre all about angles. Angles paired and developed with key creative styles can be the recipe your brand needs for success.
đ First: Whatâs an angle?
A creative angle is a theme or reason for the use of your product. Think beyond the unique selling points of your product and look for the real emotionally charged reason behind why shoppers think your brand is the best!
If you havenât quite worked out your angles yet, try the following:
Once youâve got your answers, itâs time to start building your angles (messaging) and create content (visuals)!
For example:
đ Next: Key creatives to showcase your angles
Within each angle you create, you should showcase it across different forms of creatives to see what best resonates with your audience. Hereâs what we suggest: đ
1ď¸âŁ Creator video content
Just any olâ content is not going to do. You want users within your key demographic that have actually used the product.
This video content shouldnât be scripted and needs to come across as an authentic customer showing what they enjoyed about the product and what stands out to them.
Example: Have creators talk about how the water bottle makes them feel, the benefits of a reduced carbon footprint from recycling, and why they genuinely love it. The more genuine the better!
2ď¸âŁ UGC imagery
Showing your product from the user perspective is key to connecting and relating with your audience. You will want to make sure that you show off some of the benefits, the product in a lifestyle shot, and how it is used. Make sure the image is crystal clear. No blurry images, please!
Example: With your water company, showcase users carrying around the bottle, use it in their day to day routine, and toss it in the recycling after using it.
3ď¸âŁ Article feature review
Customers trust other people and their experiences with your product. Even better, if the review is from a credible source, youâll build trust and social proof!
It's your choice to try something scrappy or polished, but remember that the idea is to come across as an authentic review.
Reviews are also a killer add to your landing pages! They showcase features and usecases for your product from consumers your potential shoppers can relate to.
Example: Use your reviews that showcase unique recycling experiences people have with your water bottle. Did their kids use it for arts and crafts before it landed in the blue bin? Is both the bottle and cap recyclable?
Youâve got the angles, so now youâre ready to make like the â80s and Vogue.
What creative angles or ways of showcasing them are key for your brand? Reply to this email and let us know!
Can your brand âprove itâ? đ¤
Brands like Super Coffee, Harry's, Native, and Care/of have already uncovered the power of minisocial to boost ad ROI and gain consumer trust.
minisocial backs you up by generating the social proof your campaigns need. Leverage their creator's engaged followings to find your brandâs new super fans!
đŞ Combine micro-influencer amplification and UGC content across the US, Canada, and the UK to:
đ¸ Generate a library of fully-licensed photo and video assets to double down on your successful micro-influencer campaigns across:
Creating a Consistent Brand Identity
Letâs be honest. Sometimes we like things the easy way:
But thatâs not how shopping in todayâs digital world works.
To engage your customers across the buyer's journey, you must be where they are. And thatâs everywhere!
Wait. Thereâs moreâŚ
Not only do you need a strong presence online, across social media, and via mobile marketing methods, you also have to nail your brand identity. đ¨
đ¤ What do we mean by brand identity?
Providing a consistent branding experience across all platforms, so when consumers see your logo, they instantly recall who you are and what youâre all about.
For example, when you see that black swoosh, you know youâre buying fromâŚWe donât even have to say itâŚNike. â
Double arches? McDonald's.
Little blue bird? Twitter.
You may be thinking, âbut those brands are HUGE and have tons of money to put behind building a consistent brand identity across platforms.â đ¤ˇ
Thatâs true. But even smaller DTC brands can take steps to build a powerhouse brand. đĽ
Here are three essential tips for creating a consistent brand identity for your DTC business.
đ Create a brand book
Building a DTC brand requires the help of several talented creatives, marketers, and business people â who all have great (but different) ideas.
Even if you have the most talented team in the world, if you donât have a frame of reference for what your brand is all about⌠your branding wonât be cohesive.
Before you move forward with any design or marketing, create a brand book. A brand book is like an instruction manual for everyone on your team to follow so that everything coming outta your biz looks and feels the same. đ
It tells all your team members everything related to your brand, including your vision, mission, logo, colors, fonts, and visuals.
đ Keep your branding simple and streamlined
Simplicity is essential when it comes to nailing your DTC brand identity. After all, you want your customers to instantly recognize your brand and what it represents.
This means you need to decide on a logo, colors, fonts, and visuals that you will use to represent your company. Remember, simple and easily recognizable is better than intricate.
Once you have a solid and recognizable brand design, itâs essential to streamline your brand across all assets and all platforms.
This means if a customer picks up one of your brochures, goes to your TikTok account, gets a piece of direct mail, or visits your business page on LinkedIn, they will immediately recognize your brand.
đŁ Establish a tone
With the growth of video advertising and marketing in recent years, branding is just as much about tone as it is about visuals.
Part of establishing a consistent brand identity is considering what tone your DTC brand will take in social media videos, on your website, and in your assets.
Take Kicking Horse, for example.
Kicking Horse is like any other premium coffee roaster. You can find the same notes and flavors among their competition, like Lavazza, in stores or online.
But, where Kicking horse stands out and why theyâre so popular as a brand is because theyâve nailed their tone. đ
Kicking Horse isnât just coffee.
Itâs coffee that embraces their community with a playful and casual tone. If you visit their website, youâll find comforting flavors, a great story, and a few laughs.
Youâll also find the same tone resonates throughout their product line.
Yes, Kicking Horse is all about roasting great coffee, but they make it fun and donât take themselves too seriously. đ´
âď¸ Here are some insights about BFCM that you need to knowâŚ
Tresl compiled data from over 100 top DTC stores and millions of dollars of sales to discover:
Segments can start retaining more customers using valuable data to divide your audience into micro-segments.
đ¤ Accurately targeted ads = Higher conversion
Use Segments data CRM to make the most of every transaction by accurately targeting specific customer groups with the most impactful ads. Get very specific with data on:
đ Start your extended 30-day free trial and add value to your data with Segments.
Businesses have a lot of data to safeguard. This is especially true with lists of recipients for your marketing campaigns.
We donât wanna scare you but APWG reports that in March of 2022, there were nearly 400,000 individual phishing attacks, and phishing is likely to outpace the growth of almost any industry with over 1m attacks in Q2 of 2022 alone! đą
Accessing software to conduct phishing attacks has never been easier. Youâve heard of Saas, but we now have PhaaS and MaaS.
PhaaS: Phishing as a Service
MaaS: Malware and a Service
These services offer access to data-breached email lists in exchange for a subscription fee. Business is booming and likely sustaining the cybercrime market for the foreseeable future.
A lack of technical expertise is one of the leading causes of successful cyber attacks so here are some of the first steps you need to follow to keep you and your client's information safe.
đ§ Knowledge is the best defense
Check for these major red flags in your inbox. They usually mean you are being phished:
â
1ď¸âŁ Urgent messages or emails requiring immediate action
These emails often request you to change a password or billing information and are almost always malicious. They may even provide a phone number to call so that the phishers speak directly to you and request information like account numbers.
Threats like shutting off a service without payment or unexpected debt repayment are great icebreakers for these bad actors. đ ââď¸
2ď¸âŁ Unusual greetings and grammar mistakes
Easily spotted in the subject line or body of the email, a single letter can give them away. Large companies pay a lot of money to hire writers and editors to ensure there are no mistakes in outgoing communication.
3ď¸âŁ Email and URL discrepancies
Check to see if the sender of the email is really who they say they are. The sender email should correlate to either the brand or person you are speaking to. For example, Shopify Support will send follow up messages from support@shopify.com. If something doesnât look right, it probably isnât.
You can also copy and paste the links from suspicious emails into Googleâs transparency tools to ensure that there isnât any harmful content within the webpage. Â
4ď¸âŁ Visual or design errors are identified in the companyâs logo or signature
Phishers will imitate popular logos with JPG or PNG files. You may also be able to see a background in the image that doesnât match the color of your webpage.
5ď¸âŁ Offers that are too good to be true
Letâs face it, times are tough, and people want financial relief. Phishers know this and will leverage any personal data obtained through interactions with them to exploit those needs.
When youâre knowledgeable, youâre protected.
Have a discussion with your team about any suspicious activity or what can be done to ensure everyone is equipped to keep you and your clients safe in 2023. đ
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â Building more durable and effective audience strategies in Googleâs ads platforms.
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đ Disney to offer toy and merchandise deals via Disney+ app.
đĽ Musk looks to revamp subscriptions, considers bringing back Vine in first Twitter moves.
đś Snap and Amazon partner on AR shopping in the Snapchat app, initially for eyewear.
â
đ Scaling SPF and Finding Your Most Affluent Customers Ahead of the Recession with Supergoop and Lexer.
đ VKTRY Gear, Drew Arciuolo: How to Achieve Saturation With Your Target Market.
đ§ Bryan Alston, Greater Than - How Greater Than Became Incâs #198th Fastest Growing Company In the US.
â Attribution is a Dead and What To Do Instead with SegmentStreamâs Constantine Yurevich.
đ Nathan Thompson & Stu Jolley, Stories and Ink: Growing with SEO and Artist Collab Content.
đĄ Listen to The Biggest Marketing News Stories Today.
Donât forget to rate the DTC Podcast on Apple (âď¸âď¸âď¸âď¸âď¸)
DTC Newsletter is written by Rebecca Knight, Ashley R. Cummings, and Michael Venditti. Edited by Claire Beveridge and Eric Dyck.
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