Pilothouse Quality Assurance Specialist Logan Simonson joined our team a few months ago to ensure that every word that goes out to readers, clients, and customers is dialled in.

It’s really one of those positions that you don’t know you need until you have it. Everyone makes mistakes, he makes sure we catch them.

We asked Logan (known linguistics legend, dotter of i’s crosser of t’s) to create a resource for DTC brands, so they could build a Q/A process for themselves.

Share with your team and let us know how it goes!